Mail your question or comment regarding our website to:
NewEraCap.com
Attn: Customer Care
160 Delaware Ave
Buffalo, NY 14201
We're still here to help, just in a different way. Phone support has been suspended at this time but you can still reach us by clicking the "Help" button in the bottom right corner of the page.
Monday - Friday: 9AM-5PM CST
Saturday - Sunday: Closed
Holiday Hours
Our Contact Center will be closed in observance of the following holidays:
04/10/20 - Good Friday
05/25/20 - Memorial Day
07/03/20 - Independence Day (Observed)
07/04/20 - Independence Day
09/07/20 - Labor Day
12/24/20 - Christmas Eve (Closed at 12PM CST)
12/25/20 - Christmas Day
12/31/20 - New Year's Eve (Closed at 12PM CST)
01/01/21 - New Year's Day
New Era Cap Company, Inc
160 Delaware Avenue
Buffalo, New York 14202
Please complete and send the following form with any questions and/or comments you may have regarding New Era. One of our customer care representatives will return your message as quickly as possible when a response is required.