Mail your question or comment regarding our website to:
NewEraCap.com
Attn: Customer Care
160 Delaware Ave
Buffalo, NY 14201
We're still here to help, just in a different way. Phone support has been suspended at this time but you can still reach us by clicking the "Help" button in the bottom right corner of the page.
Monday - Friday: 9AM-5PM EST
Saturday - Sunday: Closed
Holiday Hours
Our Contact Center will be closed in observance of the following holidays:
04/15/22 - Good Friday
05/30/22 - Memorial Day
07/04/22 - Independence Day
09/05/22 - Labor Day
11/25/21 - Thanksgiving Day
12/24/21 - Christmas Eve (Closed at 12PM EST)
12/27/21 to 12/30/21 - Limited Hours
12/31/21 - New Year's Eve (Closed at 12PM EST)
01/01/22 - New Year's Day
New Era Cap Company, Inc
160 Delaware Avenue
Buffalo, New York 14202
Please complete and send the following form with any questions and/or comments you may have regarding New Era. One of our customer care representatives will return your message as quickly as possible when a response is required.
