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Mail your question or comment regarding our website to:
Attn: Customer Care
160 Delaware Ave
Buffalo, NY 14201


We're still here to help, just in a different way. Phone support has been suspended at this time but you can still reach us by clicking the "Help" button in the bottom right corner of the page.

Monday - Friday: 9AM-5PM CST

Saturday - Sunday: Closed 

Corporate Headquarters

New Era Cap Company, Inc
160 Delaware Avenue
Buffalo, New York 14202

Toll Free: 1(877)NEC-5950

Telephone: 1(716)604-9000

Fax: (716)604-9299 


Please complete and send the following form with any questions and/or comments you may have regarding New Era. One of our customer care representatives will return your message as quickly as possible when a response is required.