By shopping online with NewEraCap.com, you're putting your trust in us, and we value that trust above all else. This is why we want to answer any question that we can to make you feel more secure in your decision.
We're still here to help, just in a different way. While phone support has been suspended at this time, you can still reach us by clicking the "Help" button in the bottom right corner of the page.
Monday - Friday: 9am - 5pm EST
Saturday - Sunday: CLOSED
Our Contact Center will be closed in observance of the following holidays:
04/02/21 - Good Friday
05/31/21 - Memorial Day
07/05/21 - Independence Day (Observed)
09/06/21 - Labor Day
12/24/21 - Christmas Eve (Closed at 12PM EST)
12/25/21 - Christmas Day
12/31/21 - New Year's Eve (Closed at 12PM EST)
01/01/22 - New Year's Day
Attn: Customer Care
160 Delaware Ave.
Buffalo, NY 14201